E-Mail Response Management System

Responding to customer requests sent by e-mail can be difficult to manage. In fact, poor e-mail response times remains a key challenge facing all businesses, whatever the sector. The Exmos E-Mail Response Management System simplifies customer e-mail handling by providing the following functionality:

• Automatic e-mail response with customisable message
• Automatic ticket ID generation and logging
• Automatic categorisation of incoming e-mails based on e-mail address or content

Please contact us for further details.