Privacy Policy

Exmos have been working with Enterprise and large SMEs in the manufacturing, logistics and wider process industries for more than 25 years, delivering measurable improvements through our technologies and experience. In addition to our highly sought-after IT support, security and Datto backup/DR Managed Services, we're working with and for Industry to reduce downtime with our RMM platform, SentiLAN. We're harnessing IIoT, big data and machine learning to allow business-critical decisions to be taken in real-time, whether on the production floor or in the CEO's office.

 

Topics

  • What Personal Data We Collect
  • How We Use Your Personal Data
  • What information we share about you
  • Data Retention
  • Marketing
  • Your Rights
  • Cookies
  • Privacy Policy Updates
  • How to contact us

 

What Personal Data We Collect

Exmos collects personal data about you when you make a business enquiry, sign up to our products or services or complete a form on any Exmos website. Personal Data is collected through forms, or through the use of browsing cookies. Our cookie policy can be found here.

Examples of personal data Exmos collects includes:

  • Your name, email address, business postal address, phone number, mobile number;
  • Information about your device (such as IP address which can provide regional geographical information, and unique device ID);
  • Information relating to your specific business needs regarding Exmos products and services and how you use Exmos sites, apps and services.

Exmos websites can, at times, contain links to third party sites and services, which are no affiliation to Exmos Ltd. These third parties have their own privacy policies that you should refer to should you chose to visit their sites.

 

How We Use Your Personal Data

This data is used to provide our business services, enable marketing activities and analyse how visitors use our websites and applications. We collect information about you to process your order, manage your account and, if you agree, to communicate with you regarding new resources we think may be of interest to you. To opt out of marketing communications, click here.

We use cookies for reporting and tracking purposes to optimise your experience and provide a personalised experience for users.

Exmos collects anonymised browsing data for visitors browsing the site using cookies. When these visitors complete a form on an Exmos website, we can link this anonymised browsing data to a user account to provide personalised communications to that visitor. To opt out of anonymised tracking, visitors can disable cookies in their device.

 

What information we share about you

Exmos Ltd will not share your information for marketing purposes with third parties. We may, however, send your details to and use information from credit reference agencies and fraud prevention agencies.

Exmos will never share personal information with third parties without prior consent.

 

Data Retention

Exmos will retain personal data that has been collected where there is a justifiable business need to do so, and/or for as long as we need to fulfil the purposed outlined in this Privacy Policy, unless a law requires us to do so for longer, such as for tax or legal purposes.

Should you wish to, you can request a deletion of your personal data, and Exmos will consider your request in accordance with applicable laws. To request a deletion of your personal data, contact us via the channels outlined at the end of this policy.

When no justifiable business need exists to process your personal data, this data will either be deleted or anonymised. If it is not possible to delete or anonymise your personal data (for example because your data has been stored in backup archives), we will securely store your personal data and isolate it from further processing until deletion is possible.

 

Marketing

Exmos uses personal information to execute marketing communications regarding our products, services and resources with those who have signed up to receive them. Anyone who has consented to marketing communications can opt out at any time by clicking here.

You have the right to request a copy of the information that we hold about you. Should you wish to receive a copy of some or all of your personal information, please get in touch via the channels outlined at the end of this policy. You may also ask us to update or make amendments to incorrect information.

 

Your Rights

Regarding the personal data Exmos hold on you, you have the right to request the following:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights in relation to automated decision making and profiling.

To do so please contact Exmos as defined in the ‘How to contact us’ section below.

 

Cookies

We have a separate document outlining our websites’ use of cookies. Click here to view our cookie policy.

 

Privacy Policy Updates

The Exmos privacy policy is kept under regular review. Any updates to our privacy policy will be outlined on this web page.

This privacy policy was last updated on the 29th of May 2018.

 

How to contact us

If you would like to get in touch with Exmos regarding our privacy policy, cookie policy, or any other concerns you have regarding this document, you can get in touch with Exmos via the following channels:

  • by email: data@Exmos.com
  • by post: Data Controller, Exmos Ltd, Epoch House, Falkirk Rd, FK3 8WW

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