The demands on your Backup & DR system have changed considerably over the last few years. You'll rely far more on your IT systems than your ever did.  Having to tell a customer to "come back later because our computer system is down" is a message that's no longer tolerated. Instead of patience, you're more likely to lose the customer and have your name plastered over social media.

There's barely a week goes by where someone, some company or, what's currently topical, some city is in the news as the result of a ransomware attack. The reason they get into the news is because they mostly end up having to pay the ransom. That's newsworthy and interesting.

IT Departments are struggling to deliver the all-important business improvement projects because too much of their time is spent fighting fires - keeping the existing networks and applications operating. At the same time, there's no scope for hiring additional full-time staff to ease that burden.

Passwords are broken but we’re stuck with them for now. We’ve too many, every password seems to have a different set of random requirements, we’re supposed to change them all the time and no one can possibly remember them all.

There’s nothing worse than having to declare a self-inflicted disaster, when you just executed a perfect save…

If someone gets their bank details wrong, getting money back isn’t easy.

Last month we ran a Disaster Recovery Workshop in conjunction with Datto for members of CeeD Scotland.